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AG Martial Arts Privacy Policy

AG Martial Arts (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, website, or mobile application.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

AG Martial Arts is a martial arts organisation based in the United Kingdom, providing training services, memberships, events, and related services. If you have any questions about this policy, please contact:
Email: info@agmartialarts.co.uk
Address: Unit 5, The Old Dairy, Empress Road, SO14 0YT

2. What Data We Collect

We may collect and process the following types of personal data:
a) Identity Information: Full name, Date of birth (for age verification and safeguarding)
b) Contact Information: Email address, Phone number, Address
c) Account Information: Login credentials, Membership details, Attendance and progression (e.g. belts, grading history)
d) Parent/Guardian Information (for under 18s): Parent/guardian name, Contact details, Relationship to child
e) Health Information (if voluntarily provided): Injuries or medical conditions relevant to training
f) User Content: Messages within the app, Feedback or communications
g) Technical Data: Device type, Browser type, App usage data (basic functionality and performance)

3. How We Use Your Data

We use your data for the following purposes:
✔ App Functionality: Create and manage your account, Deliver training services, Track progress (e.g. belts, attendance), Enable communication between members and instructors
✔ Account Management: Manage memberships and bookings, Provide customer support
✔ Safeguarding: Ensure safety of participants, especially children
✔ Communications: Send service-related updates (e.g. class changes, announcements)
✔ Business Improvement: Improve our services and app functionality

4. Payments

We do not store or process payment card details directly.
All payments are handled securely by third-party providers (e.g. Stripe, GoCardless or similar). These providers process your payment data independently under their own privacy policies.

5. Legal Basis for Processing

We process your data under the following lawful bases:
Contractual necessity – to provide our services
Legitimate interests – to improve and manage our business
Legal obligations – safeguarding and compliance
Consent – where required (e.g. marketing communications)

6. Data Sharing

We do not sell your data.
We may share your data with: Payment providers (for processing transactions), Technology providers (hosting, app infrastructure), Instructors (only where necessary for delivering classes), Legal authorities (if required by law)
All third parties are required to protect your data.

7. Data Retention

We only keep your data for as long as necessary:
Active members: for the duration of membership
Former members: retained for a reasonable period for legal and administrative purposes
Financial records: retained in line with UK legal requirements

8. Your Rights (UK GDPR)

You have the right to: Access your personal data, Correct inaccurate data, Request deletion of your data, Restrict processing, Object to processing, Request data portability
To exercise your rights, contact us at: info@agmartialarts.co.uk

9. Children’s Data

We collect and process data relating to children under 18 only with parent or guardian consent.
We take safeguarding seriously and ensure:data is used only for necessary purposesaccess is limited to authorised individuals

10. Data Security

We implement appropriate security measures to protect your data, including: Secure serversEncrypted connections (HTTPS), Restricted access to sensitive information

11. Cookies and Tracking

Our app and website may use limited cookies or similar technologies for: basic functionalityperformance monitoring
We do not use data for cross-app tracking or third-party advertising.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website and app.

13. Complaints

If you are unhappy with how we handle your data, you can contact:
Information Commissioner’s Office (ICO)
https://ico.org.uk

Contact Us:
Email: info@agmartialarts.co.uk
Address: Unit 5, The Old Dairy, Empress Road, SO14 0YT

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